Verification Handbook

Image: EJC
This essential resource for journalists and aid providers offers the techniques, tools and step-by-step guidelines for how to deal with user-generated content (UGC) during emergencies.

Produced by the European Journalism Centre and authored by journalists from Storyful, the BBC and Digital First Media amongst others, the handbook gives “actionable advice to facilitate disaster preparedness in newsrooms, and best practices for how to verify and use information, photos and videos provided by the crowd“.

For access to this open source publication, click here.

For more access options, click here.

Quality Indicators for Public Broadcasters – Contemporary Evaluation

This UNESCO report discusses ways of assessing quality in public media.


This report, published by UNESCO, gives an insight into possible indicators for quality in public media. Public broadcasters and companies around the world are striving to produce high-quality content and face the market competition, but often their efforts cannot be quantified, and there is no structured way for public media companies to assess their performance. Public broadcasters can currently rely only on audience measurement instruments and ratings. According to the report, indicators are necessary to correctly assess the services provided by public broadcasters, make evaluations clearer and more objective and paving the way for continuous improvements.

This study offers a set of indicators that can be adapted or considered for different institutions and offers indicators related to production diversity, originality, the use of new languages and platforms and much more.


Public Media 2.0

Dynamic, Engaged Publics

Jessica Clark & Patricia Aufderheide

Future of Public Media Project, Center for Media and Social Impact

Center for Social Media, School of Communication, American University


This White Paper explores the future of public media in the USA whilst considering its historical democratic role. The report lays out a vision for “Public Media 2.0” and what this may entail with the development of multi-platform, participatory technology.

To read the full report, head to the Center for Media & Social Impact website, here.