Organisational Culture of Public Service Media: People, values, processes
Organisational Culture of Public Service Media: People, values, processes
Dr Michał Głowacki and Professor Lizzie Jackson
2019

In 2015-2019 Dr Michał Głowacki and Professor Lizzie Jackson investigated the internal organisational cultures of ten successful high technology clusters in North America and Europe to identify strategies to support the evolution of Public Service Media worldwide.
Four media clusters were located in North America: Austin (Texas), Boston/Cambridge (Massachusetts), Detroit (Michigan) and Toronto (Canada). European clusters included London (UK), Warsaw (Poland), Copenhagen (Denmark), Brussels (Belgium), Tallinn (Estonia), and Vienna (Austria). To answer the question ‘what people, values and processes’ should Public Service Media embody going forward we found there is an urgent need for adaptation. Without internal change there is likely to be a decline in the ability of PSM to survive within the fast-evolving contemporary media and communications production and distribution landscape.
Gender Equality and Diversity Implications of COVID-19 Crisis for Public Service Media
Gender Equality and Diversity Implications of COVID-19 Crisis for Public Service Media
European Broadcasting Union
What have been the gender and diversity implications of COVID-19 for media?
“36 professionals from 24 EBU Member organisations gathered on 6 April for a virtual roundtable to discuss 5 signposted issues and share their strategies in addressing them during these unprecedented times…” – EBU
Routes to Content: how people decide what TV to watch
Routes to Content: how people decide what TV to watch
With more than half of UK households owning an internet-connected TV and subscribed to at least one SVOD, this article sought to analyse how people discover and decide what television to watch and explore just how accessible public service television is.
“The contemporary media landscape has altered the discoverability of television content. More than half of UK households have a TV set connected to the internet and subscribe to at least one subscription video-on-demand (SVOD) service, multiplying the routes that people can take to find the television programmes that they want to watch.
For the television industry, this means adopting new strategies to increase the discoverability and accessibility of their content. For regulators and policymakers, this challenges existing prominence legislation that aims to ensure that public service content is easy to find. Current prominence regulations were designed for the world of linear television channels and electronic programme guides, raising the question of how accessible public service television is in the new on-demand environment.”
News media broadly trusted, views of UK government response to COVID-19 highly polarised
News media broadly trusted, views of UK government response to COVID-19 highly polarised
This Reuters Institute factsheet is the first of the UK COVID-19 news and information project and explores how people navigate news and information in the UK during the COVID-19 pandemic.
“In this RISJ Factsheet we examine people’s attitudes towards how news organisations, government and other institutions are responding to the coronavirus pandemic in the UK based on a survey fielded from 10 April to 14 April.” – Reuters Institute for the Study of Journalism
Types, sources, and claims of COVID-19 misinformation
Types, sources, and claims of COVID-19 misinformation
A Reuters Institute factsheet identifying some of the main types of misinformation shared during the COVID-19 pandemic
“In this factsheet we identify some of the main types, sources, and claims of COVID-19 misinformation seen so far. We analyse a sample of 225 pieces of misinformation rated false or misleading by fact-checkers and published in English between January and the end of March 2020, drawn from a collection of fact-checks maintained by First Draft.” – Reuters Institute.
Trust in Media
Trust in Media
Public Service Media are the most trusted source for news in 61% of European countries according to this EBU report.
European Broadcasting Union
“This report brings you insights on how people are turning to public service media news content as an essential trusted source at a time of crisis such as COVID-19.”
The new 2020 Trust in Media report includes an infographic and the dataset. Open access, login required.
The Value of PSM
The Value of PSM
This European Broadcast Union publication from January 2020 showcases the value that public service media brings to European citizens.
The content is available on the EBU website, via login.
Media Influence Matrix
Media Influence Matrix Project
Central European University’s Centre for Media, Data and Society (CEU-CMDS)
About
Launched in 2017, the CMDS project maps and assesses “the state of journalism on a country-by-country basis”. Country reports include articles, analytical papers and data sets that aim to answer questions on regulation, funding and technology.
The Next Newsroom
The Next Newsroom
Unlocking the power of AI for public service journalism
Atte Jääskeläinen and Maike Olij, EBU
Abstract
The report sorts out real strategic opportunities from hype, and gives 30 concrete examples of successful projects and toolboxes and recommendations for news organisations. Login is required.
The Journalism AI
The Journalism AI
Charlie Beckett
Abstract
The Journalism AI report is based on a survey of 71 news organisations in 32 different countries regarding artificial intelligence and associated technologies. A wide range of journalists working with AI answered questions about their understanding of AI, how it was used in their newsrooms, and their views on the wider potential and risks for the news industry.