Woman's hand holding a phone with the WhatsApp Channels feature open.

WhatsApp, a new channel for broadcasters?

More and more broadcasters are joining the trend of WhatsApp info channels, some to inform, others to get closer to their audience.

RFI Afrique uses messaging application WhatsApp to interact with audiences across Africa. Credit: RFI.

RFI Afrique: Using WhatsApp to disseminate news across the continent

RFI Afrique’s innovative use of WhatsApp has been found to reach audiences across the continent, push back against disinformation, and combat accessibility challenges in Africa.

Jamie Angus

Insight | Jamie Angus on why trusted news should have access to chat apps

BBC World Service Director, Jamie Angus, explains why trusted news services should have access to chat apps such as WhatsApp to combat disinformation during crises and emergencies.