What are the ethical concerns behind 'recommendations'?
REPORT
What are the ethics behind ‘recommendations’?
Elliot Jones | Ada Lovelace Institute
2022
As public service media organisations now match other media platforms and content providers in offering personalised recommendations on their apps and websites, what are the ethical concerns they need to consider when building these systems? This report from the Ada Lovelace Institute examines this question. The objectives of public service media are completely different to those of private entities – where the latter use personalisation as a tool of increasing engagement and monetisation, the former must use it to serve their principles of openness, accountability, and public service. They also need to be more transparent in how the recommendation systems themselves work.
Mutual Aid and the “Messy Middle”: pushing public radio toward antiracism
REPORT
Mutual Aid and the “Messy Middle”
Pushing public radio toward antiracism
The Tow Center for Digital Journalism at Columbia’s Graduate School of Journalism | Andrea Wenzel
Published: 2021
Across the U.S., a number of public media stations have been undertaking initiatives with the aim of making their newsrooms and their journalism more inclusive of Black, Indigenous, and people of color and other marginalized communities. These initiatives have taken a variety of forms, including tracking the diversity of their sources; diversity, equity, and inclusion (DEI) workshops and trainings; and community engagement initiatives.
[Text sourced from the Tow Center]
Organisational Culture of Public Service Media: People, values, processes
REPORT
Organisational Culture of Public Service Media: People, values, processes
Dr Michał Głowacki and Professor Lizzie Jackson
2019

In 2015-2019 Dr Michał Głowacki and Professor Lizzie Jackson investigated the internal organisational cultures of ten successful high technology clusters in North America and Europe to identify strategies to support the evolution of Public Service Media worldwide.
Four media clusters were located in North America: Austin (Texas), Boston/Cambridge (Massachusetts), Detroit (Michigan) and Toronto (Canada). European clusters included London (UK), Warsaw (Poland), Copenhagen (Denmark), Brussels (Belgium), Tallinn (Estonia), and Vienna (Austria). To answer the question ‘what people, values and processes’ should Public Service Media embody going forward we found there is an urgent need for adaptation. Without internal change there is likely to be a decline in the ability of PSM to survive within the fast-evolving contemporary media and communications production and distribution landscape.
Media Influence Matrix
REPORT
Media Influence Matrix Project
Central European University’s Centre for Media, Data and Society (CEU-CMDS)
About
Launched in 2017, the CMDS project maps and assesses “the state of journalism on a country-by-country basis”. Country reports include articles, analytical papers and data sets that aim to answer questions on regulation, funding and technology.
The Next Newsroom
REPORT
The Next Newsroom
Unlocking the power of AI for public service journalism
Atte Jääskeläinen and Maike Olij, EBU
Abstract
The report sorts out real strategic opportunities from hype, and gives 30 concrete examples of successful projects and toolboxes and recommendations for news organisations. Login is required.
The Journalism AI
REPORT
The Journalism AI
Charlie Beckett
Abstract
The Journalism AI report is based on a survey of 71 news organisations in 32 different countries regarding artificial intelligence and associated technologies. A wide range of journalists working with AI answered questions about their understanding of AI, how it was used in their newsrooms, and their views on the wider potential and risks for the news industry.
Future and Emerging Technologies for the Media Sector
REPORT
Future and Emerging Technologies for the Media Sector
MediaRoad
Abstract
The second Vision Paper by MediaRoad’s Policy Hub analyses the potential impact of six technological trends (Artificial Intelligence (AI), Immersive technologies, Blockchain, 5G, Internet of Things (IoT) and Convergence) on the media sector together with their political, social and economic consequences.
Based on the analysis, the paper puts forward policy recommendations with the aim of supporting a positive impact of these technologies on European society. The technological trends considered are at different stages of development and, as a consequence, some of them have already consistent European policy and legal frameworks established and running; others are at a less mature stage of development and societal appropriation.
First Draft’s Essential Guide to Responsible Reporting in an Age of Information Disorder
First Draft’s Essential Guide to
REPORT
Responsible Reporting in an Age of Information Disorder (PDF)
First Draft
Abstract
This guide helps to spark discussions on best editorial practice in approaching and covering issues such as terrorism, conspiracy theories, manipulated content in an age of technological innovations and information disorder.
RISJ Digital News Report 2018
REPORT
RISJ Digital News Report 2018
This year’s edition of the ever comprehensive Reuters Institute Digital News Report highlights a fall in the use of social media for news in a number of key markets

The extensive report is based on an online survey of 74,000 people from 37 countries, across five continents, and explores issues such as trust in the media, disinformation, viewing trends, podcasting and ad-blockers to name but a few. It also includes new literacy and brand trust for the first time.
A major finding in this year’s report is that the use of social media for news has significantly declined in France, the UK and the USA – the latter being down six percent. According to a summary by report author Nic Newman, the decline is due to a decrease in the discovery, posting, and sharing of news in Facebook. However, there has been a significant rise in the use of private messaging apps as a means to communicate, share and discuss news stories.
Other findings include a relatively stable average level of trust in news, with 44% of respondents claiming they trust it overall. This declines to 34% if referring specifically to news found via a search engine and 23% if found via social media.
With regards to fake news, the survey found that just over half of respondents are concerned about fake news, with the highest percentages found in countries with the “most polarised political situations”. 75% of respondents also believe that responsibility to fix unreliable news lies with publishers, while 71% believe the same for platforms, with some appetite for government intervention.
Find out more about this in-depth report by following the link below.
Public service media, universality and personalisation through algorithms: Mapping strategies and exploring dilemmas
JOURNAL
Hilde Van den Bulck, Hallvard Moe
(2017)
This contribution compares personalisation strategies of public service media (PSM) and how these are reconciled with PSM’s core values, especially universality. To this end, it combines mapping of a sample of PSM with in-depth analysis of Flemish VRT and Norwegian NRK.
Find out more and access the full text via the Sage Journal website. University/Institutional login may be required.
[Text sourced from Sage Journals]